With the implementation of the Market Surveillance Ordinance and the extension to include all products under the Market Surveillance Act in Germany, each product must now have a person responsible for its safety and market conformity from 16 July this year. The legislative amendment also imposes product responsibility on fulfilment service providers and marketplace operators in particular. However, operators affected may delegate some of their obligations to an authorised representative and obtain full assistance, even in the event of measures being imposed by market surveillance authorities, by appointing such an authorised representative. Numerous platform operators have adopted this approach and only give access to non-European traders with a contractually obliged authorised representative.
When selecting an authorised representative, it is important to take into account the scope of services to be provided. An authorised representative must be reliably available throughout the life cycle of the product. The authorised representative should be available to you for support even in the event of a market recall. Further particulars are available here.
get-e-right offers a fully comprehensive authorised representative service for consumer goods marketed within the European Economic Area. As part of the services, get-e-right keeps the technical documentation and the declaration of conformity of a product for at least 10 years and hands them over to a market surveillance authority in case of a justified inquiry. In addition, get-e-right provides competent support for information and explanations in the event of any queries. Furthermore, get-e-right will cooperate as an authorised representative with the market surveillance authorities and the manufacturer in the event of defective products in order to avert risks for consumers.
The get-e-right consultants will be pleased to assist you. Please call +49/40/750687-0 or send an e-mail to consulting@get-e-right.de.
